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Delay After DTMF Key is Pressed in Multilevel IVR

Added by Naresh Naidu about 6 years ago

Delay After DTMF Key is Pressed in Multilevel IVR
There is a 5 seconds delay after a DTMF key is pressed till the next appropriate action which is playing the sound.


Replies (3)

RE: Delay After DTMF Key is Pressed in Multilevel IVR - Added by Jefferson Varias about 6 years ago

Hi Naresh,

Have you tried monitoring the asterisk logs while you press the DTMF? Please post the logs.

RE: Delay After DTMF Key is Pressed in Multilevel IVR - Added by Naresh Naidu about 6 years ago

Hi Jefferson,

Please see the log

thanks for reply

Using SIP RTP CoS mark 5
[Mar 31 14:02:08]     -- Executing [7204@trunkinbound:1] AGI("SIP/EPI-00000009", "agi-DID_route.agi") in new stack
[Mar 31 14:02:08]     -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
[Mar 31 14:02:08]     -- <SIP/EPI-00000009>AGI Script agi-DID_route.agi completed, returning 0
[Mar 31 14:02:08]     -- Executing [s@welcomeivr_9001:1] Answer("SIP/EPI-00000009", "") in new stack
[Mar 31 14:02:08]     -- Executing [s@welcomeivr_9001:2] AGI("SIP/EPI-00000009", "agi-VDAD_inbound_calltime_check.agi,-----NO-----welcomeivr_9001-------------------------NO") in new stack
[Mar 31 14:02:08]     -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Mar 31 14:02:08]     -- <SIP/EPI-00000009>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Mar 31 14:02:08]     -- Executing [s@welcomeivr_9001:3] Set("SIP/EPI-00000009", "INVCOUNT=0") in new stack
[Mar 31 14:02:08]     -- Executing [s@welcomeivr_9001:4] BackGround("SIP/EPI-00000009", "iphone_6_original") in new stack
[Mar 31 14:02:08]     -- <SIP/EPI-00000009> Playing 'iphone_6_original.slin' (language 'en')
[Mar 31 14:02:12] DTMF[24979]: channel.c:4151 __ast_read: DTMF begin '3' received on SIP/EPI-00000009
[Mar 31 14:02:12] DTMF[24979]: channel.c:4155 __ast_read: DTMF begin ignored '3' on SIP/EPI-00000009
[Mar 31 14:02:12] DTMF[24979]: channel.c:4066 __ast_read: DTMF end '3' received on SIP/EPI-00000009, duration 170 ms
[Mar 31 14:02:12] DTMF[24979]: channel.c:4135 __ast_read: DTMF end passthrough '3' on SIP/EPI-00000009
[Mar 31 14:02:17]    CDR updated on SIP/EPI-00000009
[Mar 31 14:02:17]     -- Executing [3@welcomeivr_9001:1] Goto("SIP/EPI-00000009", "welcomeivr_9003,s,1") in new stack
[Mar 31 14:02:17]     -- Goto (welcomeivr_9003,s,1)
[Mar 31 14:02:17]     -- Executing [s@welcomeivr_9003:1] Answer("SIP/EPI-00000009", "") in new stack
[Mar 31 14:02:17]     -- Executing [s@welcomeivr_9003:2] AGI("SIP/EPI-00000009", "agi-VDAD_inbound_calltime_check.agi,-----NO-----welcomeivr_9003-------------------------NO") in new stack
[Mar 31 14:02:17]     -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Mar 31 14:02:17]     -- <SIP/EPI-00000009>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Mar 31 14:02:17]     -- Executing [s@welcomeivr_9003:3] Set("SIP/EPI-00000009", "INVCOUNT=0") in new stack
[Mar 31 14:02:17]     -- Executing [s@welcomeivr_9003:4] BackGround("SIP/EPI-00000009", "samsung_galaxy_best") in new stack
[Mar 31 14:02:17]     -- <SIP/EPI-00000009> Playing 'samsung_galaxy_best.slin' (language 'en')
[Mar 31 14:02:20]   == Spawn extension (welcomeivr_9003, s, 4) exited non-zero on 'SIP/EPI-00000009'
[Mar 31 14:02:20]     -- Executing [h@welcomeivr_9003:1] AGI("SIP/EPI-00000009", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Mar 31 14:02:20]     -- <SIP/EPI-00000009>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
econnect*CLI>
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