GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

05/23/2016

08:08 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Database not created

You may create the goautodial database and import the goautodial database sql file from this location:
/usr/src/go... Erwin De Luna

09/28/2015

12:27 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #2239: WHAT HAPPEN WITH GIT HUB???

Hi Cristian,
What happen is the git packages was hosted by webtatic repository server starting september 14 of thi... Erwin De Luna

09/26/2014

03:17 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Vmware and goautodial

Hi William,
You must try to update first the linux CentOS system to get updated kernel to support your server NIC ... Erwin De Luna

03:01 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: goautodial 2.1 to 3.0 upgrade not opening webpage

Also Check the firewall / iptables of your server make it sure you open port 443 for https access going to your GoAut... Erwin De Luna

02:55 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: goautodial 2.1 to 3.0 upgrade not opening webpage

Is it a blank white page? if yes please check the following PHP and HTTPD configuration on your system and make it su... Erwin De Luna

09/12/2014

02:55 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #1445 (Closed): pri show spans command not working in Asterisk 1.8

You may try this command "dahdi show status".
This issue tracker is for bug reports and new feature requests. The ... Erwin De Luna

05/07/2014

02:03 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Amfeltec PCIe system timer problem

Hi Al Sam,
It looks like all built-in Dahdi drivers are working fine. But you wanted your Amfeltec products to wor... Erwin De Luna

01/22/2014

09:47 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Time Sync Problem?

Hi Connah,
Is this a multi server setup? If yes please make it sure your database, web and asterisk server are set... Erwin De Luna

07/08/2013

07:47 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #742: default music on hold class is not available

Hi
We can solve it with the following options:
1.Change the word default to old-default or
2.Change this by ... Erwin De Luna

06/04/2013

03:49 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #703: Backup Does not work after upgrade from 2.1 to 3.0

Hi Greg,
You must use your root mysql credentials to make those scripts functional.
Regards,
GoAutoDial Team Erwin De Luna