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Problem Imbound Audio

Added by Carlos Quevedo over 4 years ago

Regards. I have an installation from iso. I have created an inbound campaign and it works fine, except when the incoming call is queuing with hold music. In this case, no audio is received from the client side, but the client listens to the agent.
I repeat this does not happen when the call goes directly to the agent.

Thanks.


Replies (1)

RE: Problem Imbound Audio - Added by Levy Ryan Nolasco over 4 years ago

Hi,

Can you post the Asterisk logs when this happens.

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