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Agents on softphones only

Added by Anton Satskiy almost 3 years ago

Greeting
is there a way to use only softphones for agents
without a web interface?
so I mean:
agent run Zoiper for example and that's all


Replies (1)

RE: Agents on softphones only - Added by Jackie Alfonso over 2 years ago

Anton Satskiy wrote:

Greeting
is there a way to use only softphones for agents
without a web interface?
so I mean:
agent run Zoiper for example and that's all

Hi Anton,

May we know what version of goautodial are you running? if you are running a V4 just disable the webrtc on Administration > GOWebRTC Dialer Settings.
after you disabled it you may use your agent phone extension to register on your softphone.

Thank you!

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