GOautodial Open Source Omni-channel Contact Center Suite

Demian Biscocho wrote:

This is the initial GOautodial v4 ISO installer release. Featuring AppKonference (a high-performance Asterisk conferencing module replacing app_meetme) and webRTC. No more timer and DAHDI hardware dependencies. No more softphones and hardphones. Everything via your web browser.

Featuring:

GOautodial v4 web application and APIs
AppKonference 2.7
Asterisk 13.17
Vicidial 2.14b0.5
PHP 7.0
MariaDB 10.1.36
Kamailio 5.0.7

GOautodial v4 does not require a timing source to be available anymore. Lack of timing can be a pain when DAHDI hardware is not present. Specially when running in virtualized environment (Amazon AWS, Google cloud, MS Azure and etc) that doesn't support timing cards.

ISO installer screenshots:

Download:

GOautodial-4-x86_64-Pre-Release-20180929-0618.iso
GOautodial-4-x86_64-Pre-Release-20180929-0618.iso.sha256

Post any installation issues you might have here in this forum section.

The Getting Started Guide for v4 will be available soon. In the meanwhile, the default login credentials for the web app:

[...]

Upon login, create a new user/agent and deactivate the default "agent001" user.

I have problems with the crednciales will not let me enter. show our user table.

MariaDB [goautodial]> select * from users
> ;
-----------+----------+-----------+---------------+------------+-------+--------+---------------------+------------+------+--------+------+-----------------+-------------+ | id | userid | name | fullname | password_hash | phone | email | avatar | creation_date | user_group | role | status | gcal | calendar_apikey | calendar_id |
----------+----------+-----------+---------------+------------+-------+--------+---------------------+------------+------+--------+------+-----------------+-------------+ | 1 | 2747 | goadmin | goadmin | | 7254747950 | NULL | | 0000-00-00 00:00:00 | ADMIN | 9 | 1 | 0 | NULL | NULL | | 13 | 1478 | agent001 | Agent 001 | | 5474470533 | NULL | NULL | 0000-00-00 00:00:00 | AGENTS | 1 | 1 | 0 | NULL | NULL |
----------+----------+-----------+---------------+------------+-------+--------+---------------------+------------+------+--------+------+-----------------+-------------+
2 rows in set (0.01 sec)

On booting the ISO I get the following screen.

This then boots to a login screen.

Please see screenshots

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

You can provide the configuration you made. Thank you

when installing on a virtual server (vultr) I have this problem could you help me
!!

Managed to get this installed but cannot login to the system, get the message "Invalid login or password. Please try again."

Not sure this is working correctly.

hi, for me i can't create any new user :

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

<?php
define ('gourl', 'https://192.168.1.1/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');

?>

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Getting the same issue

Guilherme Bizzani wrote:

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

[...]

I have the same problem, I can not access.

Christian Idarraga wrote:

Guilherme Bizzani wrote:

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

[...]

I have the same problem, I can not access.

Did you changed the file I said before?
Edited it to your local ip address?

Guilherme Bizzani wrote:

Christian Idarraga wrote:

Guilherme Bizzani wrote:

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

[...]

I have the same problem, I can not access.

Did you changed the file I said before?
Edited it to your local ip address?

I already have it, thank you very much, but now I have another problem, the agent does not connect to the campaign.

Christian Idarraga wrote:

Guilherme Bizzani wrote:

Christian Idarraga wrote:

Guilherme Bizzani wrote:

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

[...]

I have the same problem, I can not access.

Did you changed the file I said before?
Edited it to your local ip address?

I already have it, thank you very much, but now I have another problem, the agent does not connect to the campaign.

Christian,
How did you solve the problem to access the web interface?

Hello
Just
Make
nano or any editor

nano /var/www/html/php/goCRMAPISettings.php
then change the ip to yours

Diego Espitia wrote:

Christian Idarraga wrote:

Guilherme Bizzani wrote:

Christian Idarraga wrote:

Guilherme Bizzani wrote:

For everyone that cannot login to the system, change this file: /var/www/html/php/goCRMAPISettings.php

add your ip addres in the first line at:

[...]

I have the same problem, I can not access.

Did you changed the file I said before?
Edited it to your local ip address?

I already have it, thank you very much, but now I have another problem, the agent does not connect to the campaign.

Christian,
How did you solve the problem to access the web interface?

hello I inform you that make the change that the previous partner reported. Modify the file /var/www/html/php/goCRMAPISettings.php.

define ('gourl', 'https://192.168.1.1/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');

?>

Remember that the password is with 0 (zero) G0autodial2018.

Tengo problemas para iniciar sesión en los agentes.

También verifico el estado de kamailio.

Christian Idarraga wrote:

Tengo problemas para iniciar sesión en los agentes.

También verifico el estado de kamailio.

I have problems logging in to the agents.

I also check the status of kamailio.

Christian Idarraga wrote:

Christian Idarraga wrote:

Tengo problemas para iniciar sesión en los agentes.

También verifico el estado de kamailio.

I have problems logging in to the agents.

I also check the status of kamailio.

Have you gone over the Getting Started Guide? Try creating a new agent and use that instead agent001.

Demian Biscocho wrote:

Christian Idarraga wrote:

Christian Idarraga wrote:

Tengo problemas para iniciar sesión en los agentes.

También verifico el estado de kamailio.

I have problems logging in to the agents.

I also check the status of kamailio.

Have you gone over the Getting Started Guide? Try creating a new agent and use that instead agent001.

Hi, thank you very much for the response. Of course, if you follow the guide, delete the agent and create a new one. but without success

probleme d'auhtotification

I have same problems of logging in to the agents,

omri ridha wrote:

probleme d'auhtotification

hello I inform you that make the change that the previous partner reported. Modify the file /var/www/html/php/goCRMAPISettings.php.

define ('gourl', 'https://192.168.1.1/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');

?>

Remember that the password is with 0 (zero) G0autodial2018.

otmane killman wrote:

I have same problems of logging in to the agents,

I have the same problem I hope there is a prompt solution.

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Hi,i am also having the same issue.Anyone can tell me the solution for that.

suganthan kumar wrote:

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Hi,i am also having the same issue.Anyone can tell me the solution for that.

Same here.

I have deleted my VM for now and will relook at this version once this problem is resolved.