Added by ggg gggg about 8 years ago
Good afternoon. Tell me how to do please.
1.) There is a list of phones on which there are automatic outgoing calls.
2.) There are internal numbers.
A task:
If an outgoing call was received, then connect the outgoing call with an extension number.
instead of landing to an agent session, you want the automated call to land to extension number ?
Remote agent setup will fit for this...
regards
striker
www.striker24x7.blogspot.com