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I can see calls saying ringing but agent doesn't get the call
Added by Juan Kaper almost 12 years ago
we've tried 100 leads and i'm not sure if they are even being called up
some logs from asterisk, anybody who can interpret these? thanks in advance
Executing [XXXXXXX@default:1] AGI in new stack
Executing [XXXXXXX@default:2] Dial("Local/xxxxx@default-2e12,2", "SIP/xxxxx@TEL||tTo") in new stack
WARNING23990: app_dial.c:1310 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Unknown)
Everyone is busy/congested at this time (1:0/0/1)
Executing [xxx@default:3] Hangup("Local/xxxx@default-2e12,2", "") in new stack
Spawn extension (default, xxx, 3) exited non-zero on 'Local/xxxx@default-2e12,2'
Executing [h@default:1] DeadAGI("Local/xxx@default-2e12,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL----------") in new stack
Hi,
Good day! Please do check on your Lead file disposition and Reports for you to be able to see what is being called and dialed by your dialer.
Regards,
Ryan
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RE: I can see calls saying ringing but agent doesn't get the call
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Added by Levy Ryan Nolasco almost 12 years ago