manually unhook incoming calls
Added by Jack HEINZ about 10 years ago
Dear all,
I've installed goautodial 3. I created inbound campaign. Incoming calls are automatically unhooked on the agent interface.
How to allow the agent to manually unhook incoming calls?
Best regards,
Replies (2)
RE: manually unhook incoming calls
-
Added by striker 247 about 10 years ago
set onhook = yes in Phone settings.
regards
striker
www.striker24x7.blogspot.com
RE: manually unhook incoming calls
-
Added by Jack HEINZ about 10 years ago
hi Striker,
Thank you for your help. it works well.
Best regards,