Feature #6006
closed
No Phone Extension Error Message
0%
Description
Hi Chris,
Please edit the error message appearing in the Agent UI when no phone entry is configured or the phone extension is deactivated.
FROM:
Registration Failed - Authentication Error
Please contact your administrator
TO:
Phone login not configured
Please contact your administrator
Thank you!
Ian
Files
| agent005_no_ext.png (44.8 KB) agent005_no_ext.png | |||
| mali.PNG (45.7 KB) mali.PNG | |||
| oksna.PNG (40.1 KB) oksna.PNG |
Updated by Chris Lomuntad over 6 years ago
- Status changed from New to Feedback
- Assignee changed from Chris Lomuntad to Kristian Antiligando
Ian,
Done changing the error code. You can test it by just clicking the Login to Dialer button. If the phone exten is not properly set, it will trigger the said error message. Kindly test it on GADCS server. Thanks.
Cheers,
Chris
Updated by Levy Ryan Nolasco over 6 years ago
Hi Sir Chris,
Upon testing same pa rin ung prompt. Please see the screenshot.
Updated by Chris Lomuntad over 6 years ago
- Assignee changed from Chris Lomuntad to Levy Ryan Nolasco
Ryan,
Yung phone exten mo be eh hindi naka configure? Kasi pag walang phone exten na nakalagay, pag click pa lang nung Login to Dialer mag prompt agad...
Cheers,
Chris
Updated by Chris Lomuntad over 6 years ago
Ryan,
Pa-check ulit... Thanks...
Cheers,
Chris
Updated by Levy Ryan Nolasco over 6 years ago
- File oksna.PNG oksna.PNG added
- Status changed from Feedback to Closed
- Assignee changed from Levy Ryan Nolasco to Chris Lomuntad
Sir Chris working na po ito. Binura ko ung phone extension tapos test lumabas ung prompt then inadd ko ulit nakapag login naman ng maayos po. Thanks!
