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Bug #629

closed

CallBack (Alt phone hyper link) bug

Added by Levy Ryan Nolasco about 11 years ago. Updated about 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Levy Ryan Nolasco
Category:
Bugs
Target version:
GoAutoDial CE 3.0
Start date:
04/24/2013
Due date:
% Done:

100%

Estimated time:

Description

Hi Dev. Team,

We found a bug after placing a callback. The number i dialed don't have an Alt phone number However, On the callback page the ALT number hyper link is clickable. When you click the ALT hyper link you will encounter and error and there is no way for you to Hangup the call. The only way to terminate the call is to logout from the agent UI. Please see the screenshot below.


Regards,
Ryan

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 #1

Updated by Jerico James Milo about 11 years ago

  • Assignee changed from Jerico James Milo to Levy Ryan Nolasco
  • % Done changed from 0 to 90

Burn test Sir Ryan thanks

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 #2

Updated by Demian Biscocho about 11 years ago

  • Status changed from New to Closed
  • Target version set to GoAutoDial CE 3.0
  • % Done changed from 90 to 100
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 #3

Updated by Levy Ryan Nolasco about 11 years ago

Hi Sir James,

Thanks for the update. To replicate the issue i made some test by placing a callback with Phone number with alternate number and without alternate number and verified that the Alt hyperlink is not clickable if there is no alternate number.

Regards,
Ryan

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