Feature #6702
closedGO AutoDial With Call Menu Directed To Agents
0%
Description
Team can some help me here,
I have set up go autodial 3 however am failing to setup an IVR where a customer presses 1 and it goes in the queue and its' picked by an agent.
Here is my log from asterisks about the same.
May 25 09:26:32] -- Executing [1@LC01:1] AGI in new stack
[May 25 09:26:32] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[May 25 09:26:32] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[May 25 09:26:32] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[May 25 09:26:34] -- Started music on hold, class 'default', on SIP/1002-00000016
[May 25 09:26:37] -- Stopped music on hold on SIP/1002-00000016
[May 25 09:26:37] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[May 25 09:26:37] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[May 25 09:26:37] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[May 25 09:26:37] -- Playing 'generic_hold' (escape_digits=) (sample_offset 0)
[May 25 09:26:41] -- <SIP/1002-00000016>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[May 25 09:26:41] Spawn extension (LC01, 1, 1) exited non-zero on 'SIP/1002-00000016'
[May 25 09:26:41] -- Executing [h@LC01:1] AGI("SIP/1002-00000016", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 25 09:26:41] -- <SIP/1002-00000016>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 25 09:26:49] > Refreshing DNS lookups.
[May 25 09:27:01] Manager 'sendcron' logged on from 127.0.0.1
[May 25 09:27:01] Manager 'sendcron' logged on from 127.0.0.1
[May 25 09:27:01] Manager 'sendcron' logged off from 127.0.0.1
[May 25 09:27:03] Manager 'sendcron' logged off from 127.0.0.1
[May 25 09:27:06] Manager 'sendcron' logged on from 127.0.0.1
[May 25 09:27:06] Manager 'sendcron' logged off from 127.0.0.1
[May 25 09:27:27] Using SIP RTP CoS mark 5
[May 25 09:27:27] -- Executing [8555@trunkinbound:1] AGI in new stack
[May 25 09:27:27] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
[May 25 09:27:27] -- <SIP/1002-00000017>AGI Script agi-DID_route.agi completed, returning 0
[May 25 09:27:27] -- Executing [s@LC01:1] Answer("SIP/1002-00000017", "") in new stack
[May 25 09:27:27] NOTICE10650: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 95 received from '10.10.10.155:17078'