Wittie Manansala

  • Email:
  • Registered on: 05/23/2011
  • Last connection: 09/18/2017

Projects

Activity

Reported issues: 231

05/17/2017

08:00 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: 0 Leads in Hopper issue
Hi,
Please provide us your survey campaign settings for us to review it.
Thanks
07:58 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: GOautodial disconneting the call after like 5 seconds
Hi,
Please explain how you encountered the issue? During outbound calls or agent logging in?
Thanks
07:55 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: How to setup inbound campaign with 10 agents?
Hi
Please see below link:
http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbound_Campaign_30
...

04/18/2017

12:08 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Bug #4567: bug on button telephony
Hi Fradj,
Done fixing the issue. Please test it now.
Thank you

03/16/2017

06:35 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: help configuring
Hi Albert,
First you need to ask your VOIP Provider if they accepting dialer/asterisk traffic, explain to them you...
06:27 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Problems with running Agent.
Hi,
Please provide us you asterisk cli log when agent is logging in.
Thank you

11/03/2016

04:50 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Autodial will only connect one call to agent then hangsup the conference.
Hi,
Is your agent heard the voice prompt upon logging in? Please provide us the asterisk CLI log when your agent i...
04:45 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Create supervisor group problem
Hi,
Can you provide us sreenshot of your supervisor, agent user settings and User Group settings for us to review ...

10/31/2016

06:28 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: sip-vicidial.conf not showing extensions created on admin interface
Hi,
When creating extensions its advisable to use Admin Settings>Phones.
Thank you
06:23 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Custom Webforms to update fields on 3rd database.
Hi,
Try to use the following features:
Web Form -
This is where you can set the custom web page that will b...

Also available in: Atom