Jackie Alfonso

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  • Registered on: 12/09/2015
  • Last connection: 02/17/2017

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Activity

Reported issues: 21

08/05/2016

07:13 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: GoAutodial 3.3 Manual Calls On-Hook Agents
Hi,
kindly take note that by default on hook is only used for inbound calls, inbound calls going to an agent logge...

05/11/2016

04:18 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Help With Predictive Dialing
Hi Pat,
You can get those parameters in the Statistical Report and Agent Time Detail.
Follow this steps. Kindly...

03/24/2016

03:50 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: auto answering machine problem
Hi nizar abdelhassan,
If you are having a lot of Answering Machine or Voicemail calls. try to change the value of...

02/16/2016

04:55 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Rendre goautodial en francais
Hi,
Currently French is not available yet.

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