GOautodial Open Source Omni-channel Contact Center Suite

Hi,

Please check if Generate Conf Files = YES in Setting>Servers>Advance Settings and make sure your running latest version.

Thanks

You need to update these configuration files with the changes you made in the Vicidial web interface. Here are the steps to do so:
SSH into your Vicidial server as the `root` user.
Navigate to the `conf` directory using the command: `cd /etc/asterisk`.
Open the `sip-vicidial.conf` file in a text editor, such as `nano` or `vim`.
Find the section that corresponds to the carrier you modified, and make the necessary changes to the configuration options.
Save the changes to the `sip-vicidial.conf` file and exit the text editor.
Open the `extensions-vicidial.conf` file in a text editor.
Find the section that corresponds to the carrier you modified, and make the necessary changes to the configuration options.
Save the changes to the `extensions-vicidial.conf` file and exit the text editor.
After making these changes, you may need to restart the Asterisk service for the changes to take effect. You can do so using the command `service asterisk restart`.
I hope it would help.

Igor Baev wrote:

Hello, when saving carrier, it does not write changes to the files sip-vicidial.conf and extensions-vicidial.conf .

you can try checking the file permissions of the configuration files, ensuring that you are logged in as a user with sufficient privileges to make changes, and verifying that the changes you are making are valid and supported by the software.