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Wittie Manansala

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12/14/2018

02:21 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Transfer in GoAutoDial v 4
Hi,
To use this Transfer to Agent/Closer Group feature. You have to create ingroup and enable it in your campaign ...

12/13/2018

06:34 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: KVM VPS w/ GOautodial v4 + SSL installed?
Hi,
Lets say this your dialer link https://ram1.callcenterflex.com.br/
Please try the following:
*1 For webr...

12/11/2018

05:19 PM Version4 Bug #6944: goapiv2 (user group)
Hi Team
FYI Please.
UserGroup Created: *WittieUserGroup*
*USERS MENU:*
*CREATE* - *WORKING*
*READ* - *WO...
02:40 PM Version4 Bug #7071: goapiv2 (Dashboard Force Logout)
Team,
FYI please.
Same error but using GoAdmin>Users>AgentXXX>Emergency Logout is working.
Thanks
02:34 PM Version4 Bug #7087: goapiv2 (Export Call Report)
Hi Alex,
See screenshot below:
!export_wits.png!
Thanks

12/05/2018

05:19 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Agent Dialer register,, sometimes not.
Hi,
Please try the following:
1. Delete agent002 and re-create with same agent002.
2. Administration>GoWebRTC ...

12/03/2018

03:44 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Agent Dialer register,, sometimes not.
Hi,
What is the output when you ping your domain from another PC? Please also provide us nano /etc/asterisk/sip-go...

11/28/2018

11:41 AM GOautodial Omni-channel Contact Center Suite Bug #7118 (Rejected): Cannot join a campaign - SIP exten is NOT connected.
Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.
Thanks
11:41 AM GOautodial Omni-channel Contact Center Suite Bug #7117 (Rejected): Can't recompile rtpengine kernel module
Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.
Thank you.
11:36 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: UI Colors.
Hi,
Will get back to you on this. Themes should be change in Menu>Administration>Settings
Thanks

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