Added by Brett Nemeroff almost 12 years ago
Hello all,
I've noticed that there are no "advanced settings" for surveys. I was wondering how I can set a survey campaign to record all calls.
Thanks,
Brett
Hi Brett,
May i know what kind of survey your planning to create? Is your survey campaign with live agents or using remote agents?
However, here's the link on how to create survey press 1 (with advance settings option) http://goautodial.org/projects/goautodialce/wiki/Howto_setup_survey_campaign_30. On step 2 Click set "Campaign Type" = Survey Press1.
Thanks.