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List of features NOT available

Added by Skip Gilleland almost 12 years ago

Hello, I had read that GoAutoDial 3.0 has 95% of what Vicidial has available. The other 5% are options most don't use. I would like to know what the 5% that aren't available are so I can determine whether or not I am able to use GoAutoDial 3.0

Thanks


Replies (5)

RE: List of features NOT available - Added by Demian Biscocho almost 12 years ago

GOautodial has 100% of the features of Vicidial. It is using Vicidial as it's predictive dialer engine. If the feature or settings you need is not available via the GOautodial GOadmin interface then you can easily switch to the default Vicidial admin interface.

RE: List of features NOT available - Added by Skip Gilleland almost 12 years ago

How do I switch to the default vicidial admin interface?

RE: List of features NOT available - Added by Skip Gilleland almost 12 years ago

Super...so goautodial is a pretty face for vicidial? Can I access the agent interface this way as well? If so, what is the url for that?

Thanks

RE: List of features NOT available - Added by Demian Biscocho almost 12 years ago

GOautodial is the name of the system or installer that installs Asterisk, Vicidial, the GOautodial applications (GOadmin, GOreports and GOagent) and other open source components (MySQL, PHP and etc) to have a fully functional predictive dialer + inbound ACD and IVR.

GOadmin is the "pretty face" for Vicidial admin. It is written from scratch using the PHP framework Code Igniter. It provides a more user-friendly interface for configuring Vicidial.

GOreports is the reporting tools and analytics that provides graphical reports and statistics.

GOagent is the intuitive and user-friendly agent interface.

You can access the default Vicidial agent UI via http://$IP_ADDRESS/agc/vicidial.php.

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