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Problem in agent logging Please help

Added by sanae sana almost 10 years ago

I installed the new version 3.3 goautodial
and whenever I have a preblem with an agent , the campaign is off and it gives the identifier of the agent.
You'll find an image that decribe my problem.
Please help me and even I delete the same user and the phone and I said the problem remains as it is.
Thank you in advance

agent002.png (38.7 KB) agent002.png

Replies (2)

RE: Problem in agent logging Please help - Added by Jacques Henning almost 10 years ago

I have exactly the same issue:

Clean install, did GIT update. (followed all instructions, permissions update etc)
I ran; update_server_ip
Removed all users and re-created all users and extensions same issue.
Created new Campaign; same issue.

Re-created all user/extensions and new campaign; same issue

:(

RE: Problem in agent logging Please help - Added by Levy Ryan Nolasco over 9 years ago

Hi,

Post a screenshot of your campaign settings.

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