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Bug #1369

closed

Bug "You have been disconnected. "

Added by karim aitough almost 11 years ago. Updated over 10 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
Bugs
Target version:
-
Start date:
07/21/2014
Due date:
% Done:

100%

Estimated time:

Description

Hello ,
Everytime i log an agent and after like 10 seconds i have this message "You have been disconnected. " i even tried to do new installations and i have the same problem ( i didn't even change the ip address )
please helpe me .

thank you

Actions #1

Updated by sachin kumar almost 11 years ago

Hi karim,

please take below steps and troubleshoot yourself.

1. use a softphone on tho eyebeam or x-lite on different computer and register using your one of the extention configured automatically when u install goautodial. ex-8001

2. call from 8001 to 8002. is it working ?

3. now login in goautodial agent with eyebeam or x-lite. have you listen " you are only person in conference"
if not your dahdi driver is not correctly installed. you can also use dummy dahdi driver. if you can hear

4. repair the mysql database. and restart the mysql service.
mysqlcheck -u root --password=vicidialnow --auto-repair --check -o -A

Actions #2

Updated by karim aitough almost 11 years ago

Hi Sachin ,
Thanks for your answer , But i did what you told me and i still have the same problem ( i have the same problem at 3 different servers one of the still have the default installation without any modification ) the 3 servers are not relited to each other .

Thank you

Actions #3

Updated by Levy Ryan Nolasco over 10 years ago

  • Status changed from New to Closed
  • Assignee changed from Erick Rodriguez to karim aitough
  • % Done changed from 0 to 100

Hi Karim,

Your concern is not a bug issue. This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards

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