Bug #625
closed
Survey/Broadcast Remote Agents
Added by Levy Ryan Nolasco about 12 years ago.
Updated almost 12 years ago.
Description
Hi Dev Team,
I made some test on survey/broadcast campaign and it is not working. Campaign and Remote agents are active. However, it is not dialing. I provided a Asterisk CLI output for your reference.
Regards,
Ryan
- Assignee changed from Jerico James Milo to Chris Lomuntad
- Assignee changed from Chris Lomuntad to Franco Hora
- Assignee changed from Franco Hora to Levy Ryan Nolasco
- % Done changed from 0 to 90
FOR UAT
adjusted the value of the created campaign if survey it is automatically set to INACTIVE since campaign ang REMOTE agents comes along together
UPDATED
FOR UAT
modify model/go_campaign.php
survey user 77000 and up format
- Status changed from New to Closed
- Assignee changed from Levy Ryan Nolasco to Franco Hora
- % Done changed from 90 to 100
Hi Franco,
Thanks for the update. I made some test and verified that the survey campaign is now working. Remote agents and user name are properly created. I also made some test by logging in as agent to my survey campaign(RynSrvy) and Activate my survey campaign, When i received the call from my DID i pressed 1 and the call went through the agent. Please see the screenshots for your reference.
Regards,
Ryan
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Updated by Levy Ryan Nolasco