Bug #6936: goapiv2 (Park Call) - Version4 - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

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Bug #6936

closed

goapiv2 (Park Call)

Added by Wittie Manansala almost 6 years ago. Updated over 5 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Category:

-

Target version:

-

Start date:

07/27/2018

Due date:

% Done:

0%

Estimated time:

Description

Hi Chris,

Pasuyo baka pwedeng papalit man lang nga tool tip at button kung grab call na un call.

Eto yun screenshot na hindi pa nakaPARK CALL

Eto namn un nakaPARK CALL na at pwede ng i-GRAB yun call. Sa part na to kung possible palitan yun button at tool tip.

Thanks

Files

Download all files

park1.png (46.5 KB) park1.png		Wittie Manansala, 07/27/2018 02:33 AM
park2.png (57.2 KB) park2.png		Wittie Manansala, 07/27/2018 02:33 AM
beforeparkcall.png (39.5 KB) beforeparkcall.png		Levy Ryan Nolasco, 01/02/2019 12:40 PM
duringparkedcall.png (39.9 KB) duringparkedcall.png		Levy Ryan Nolasco, 01/02/2019 12:40 PM
beforev4.png (32 KB) beforev4.png		Levy Ryan Nolasco, 01/17/2019 09:34 AM
callparkedv4manual.png (40 KB) callparkedv4manual.png		Levy Ryan Nolasco, 01/17/2019 09:34 AM
callparkedv4manualvia3way.png (40.3 KB) callparkedv4manualvia3way.png		Levy Ryan Nolasco, 01/17/2019 09:34 AM
pc1.png (39.7 KB) pc1.png		Levy Ryan Nolasco, 01/18/2019 12:01 PM
pc2.png (40 KB) pc2.png		Levy Ryan Nolasco, 01/18/2019 12:01 PM

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#1

Updated by Chris Lomuntad over 5 years ago

Assignee changed from Chris Lomuntad to Wittie Manansala

Wits,

Pa-test nito ulit... Thanks...

Cheers,
Chris

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#2

Updated by Jackie Alfonso over 5 years ago

HI Sir Chris,

Sa test ko po bale same parin po sya. nangyayare pgka nag park call then pagka grab dead air na po sya.

Thanks!

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#3

Updated by Levy Ryan Nolasco over 5 years ago

File beforeparkcall.png beforeparkcall.png added
File duringparkedcall.png duringparkedcall.png added
Status changed from New to In Progress
Assignee changed from Wittie Manansala to Chris Lomuntad

Hi sir Chris,

Yung text or title lang ng button papalitan sir. Working din park call. Ito po yung bago and during parked call.

Before Park Call

Parked Call

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#4

Updated by Chris Lomuntad over 5 years ago

Status changed from In Progress to Feedback
Assignee changed from Chris Lomuntad to Levy Ryan Nolasco

Ryan,

Done fixing the bug. Kindly test it on GADCS server... Thanks.

Cheers,
Chris

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#5

Updated by Levy Ryan Nolasco over 5 years ago

File beforev4.png beforev4.png added
File callparkedv4manual.png callparkedv4manual.png added
File callparkedv4manualvia3way.png callparkedv4manualvia3way.png added
Status changed from Feedback to In Progress
Assignee changed from Levy Ryan Nolasco to Chris Lomuntad

Hi sir Chris,

I tested both manual park call and park call via 3way same issue.

Before park call

Call Parked

Call Parked via 3way

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#6

Updated by Levy Ryan Nolasco over 5 years ago

File pc1.png pc1.png added
File pc2.png pc2.png added
Status changed from In Progress to Closed

Sir Chris,

Thanks for the update. It works well now.

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