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Feature #7107

closed

Outbound Dialer | Queue to Agent After Press 1

Added by Muhammad Sheraz Jalil over 5 years ago. Updated over 5 years ago.

Status:
Rejected
Priority:
High
Category:
Features
Target version:
Start date:
11/12/2018
Due date:
% Done:

0%

Estimated time:

Description

Hello Gurus

i need to know whether the following can be achieved and if yes then appreciate if you can share the procedure as well

1. Create Outbound Campaign and upload lead numbers with csv
2. System dials out and customer answers the call
3. Customer will listen to the offer
4. And then system will ask.. if you like to buy this offer "Press 1" or Press 2 disconnect the call
5. After customer Press 1 then only the cal should to queue to outbound agents

is there a way to achieve this ?

Actions #1

Updated by Levy Ryan Nolasco over 5 years ago

  • Status changed from New to Rejected
  • Assignee changed from Demian Biscocho to Muhammad Sheraz Jalil

Hi,

Please use the forums. This issue tracker is for GOautodial development purposes only.

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