Bug #762
closed
Outbound Manual Calls Hang up in GUI not in Asterisk
100%
Description
Vicidial 2.7 / goautodial 3.0 / ast 1.4 / Quad COre CPU 3.3 GHZ / 8GB RAM/
This is a new one. When an agent makes a manual call through the Goautodial interface, and the part answers the phone, the goautodial interface Hangs up, which the reciever of the call is still on the line, but no longer connected with the agent.
Updated by Thomas Davis almost 12 years ago
--This is a change -- So, the screen will say "Hung UP" and all the buttons will grey out except for Hangup and Quick Transfer. The call is still live though, just at this point, the agent has no control of the call.
Updated by Levy Ryan Nolasco almost 12 years ago
- Status changed from New to Closed
- Assignee set to Thomas Davis
- % Done changed from 0 to 100
Hi Thomas,
Good day! Usually it happens on a loaded server/agent workstation. Checking your asterisk CLI logs for errors can also help you determine the said issue. Also, This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://www.goautodial.org/projects/goautodialce/boards/3.
Regards,
Ryan