Bug #8648
closed
double click on RED BOTTON agent
0%
Description
agent who clicks twice quickly on the red bottor for dispo and goes on ready but with the result open. in real monitor is in status QUEU.
Files
| sreen_4.jpg (260 KB) sreen_4.jpg | |||
| sreen_3.jpg (262 KB) sreen_3.jpg | |||
| sreen_2.jpg (259 KB) sreen_2.jpg | |||
| sreen_1.jpg (242 KB) sreen_1.jpg | |||
| ui2.png (64.9 KB) ui2.png | |||
| ui1.png (53.4 KB) ui1.png |
Updated by Wittie Manansala about 4 years ago
Hi,
Please provide the following information for us to check.
1. Steps how to replicate issue.
2. Screenshot/s of your campaign settings and ingroup
Thanks
Updated by Enzo Zazzaro about 4 years ago
REPLICATE:
login agent
PLAY for AUTODIAL
INCALL
DOUBLE CLICK on RED for DISPO
DISPO for new call
(double call in conversation why click on blu botton after RED. )
RED BUTTON for DISPO
RELOGIN NO AUDIO.
FOR RESET AUDIO
LOGIN - CALL to MANUAL CALL - DISPO - EXIT (not disconnetct-phone) - RELOGIN and its OK!
Kamailio not check connection whith webphone and asterisk not reset konference.
thx for the support
Updated by Enzo Zazzaro about 4 years ago
- File sreen_4.jpg sreen_4.jpg added
- File sreen_3.jpg sreen_3.jpg added
- File sreen_2.jpg sreen_2.jpg added
- File sreen_1.jpg sreen_1.jpg added
my campagn
Updated by Wittie Manansala almost 4 years ago
- File ui2.png ui2.png added
- File ui1.png ui1.png added
- Assignee changed from Demian Biscocho to Wittie Manansala
Hi,
We're unable replicate the issue.
Below our screenshots when making call.
Can you make a video for us to review your concern?
Thank you