GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

06/23/2020

03:44 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Changing port for kamailio and asterisk

Hi,
I have been using GOautodial for around a month and things were great. Until my sip provider blocked requests ... Shivam Agrawal

06/05/2020

03:41 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Routing Inbound call to a specific agent

Hi,
I have not made mapping now. But I can make it in some database table with agent id or user name and Customer ... Shivam Agrawal

06/04/2020

11:21 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Routing Inbound call to a specific agent

Hi,
Is there any way I can route an inbound call to a specific agent based on the incoming call phone number.
I c... Shivam Agrawal

04/08/2020

08:05 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Major security breach/bug!?

Hi!
I installed version 4 a few weeks ago on a ec2 instance. I connected it to a trunk and did some testing. Since... Shivam Agrawal

08:05 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Major security breach/bug!?

Hi!
I installed version 4 a few weeks ago on a ec2 instance. I connected it to a trunk and did some testing. Since... Shivam Agrawal

08:02 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7968 (Rejected): Major security breach/bug!?

Hi!
I installed version 4 a few weeks ago on a ec2 instance. I connected it to a trunk and did some testing. Since... Shivam Agrawal