GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/13/2018

05:25 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: i need an account

hello,
you can contact us for voice termination, we accept bitcoin.
For more details, you can contact to our ex... Ankit Aparajey

05:24 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: No available session

hello,
check that your your server is showing correct IP address under carriers and same has been propagated to ot... Ankit Aparajey

05:22 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: ADD A NEW LIST

hello,
you need to set header or title in your csv/xls file in order to show it in here.
For more details, you ... Ankit Aparajey

05:21 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: ERROR extension no valid and not found in context

Hello,
2 things i would like to tell you here.
1. Switch2voip takes payment first and allows your calls to pass... Ankit Aparajey

05:18 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: plese help

hello,
you can go to your campaign and there you can find caller ID option, there it must be set as 0000000 just c... Ankit Aparajey

05:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial install error

Hello,
yes i agree with Demian, you need to upgrade your ISO. but still it should work fine.
could you please p... Ankit Aparajey

05:14 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: CE3.3 autodial not work

Hello,
there are 2 possibilities here.
1. if you are using IVR based autodialing then you can increase your han... Ankit Aparajey

06/19/2018

01:16 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #6702: GO AutoDial With Call Menu Directed To Agents

ok and you are having trouble to land the calls to agents if i am not wrong? Ankit Aparajey

09:51 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #6702: GO AutoDial With Call Menu Directed To Agents

Hello,
have you configured IVR parameters properly, can you share screenshot of your IVR queue and debug message o... Ankit Aparajey

02/23/2018

08:09 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Channel-B Restarting after every 3 mins

Hello,
you can contact directly to sangoma https://www.sangoma.com/support/customer-support/ and ask them to do th... Ankit Aparajey