GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/23/2014

12:31 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agent Caller ID on manual dial

Hi Levy,
I am referring to the manual dial on the agent UI (web). When I dial from softphone I got the CID of the ... Maharaj Azhagiah

12:30 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Error when login as a admin with new user group

Hi Levy Ryan Nolasco and Demian Biscocho. Thank you very much for your prompt response. I will track the issue.
Go... Maharaj Azhagiah

08/22/2014

12:38 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Agent Caller ID on manual dial

Hi
I am trying to set caller ID of the Agent on outbound calls during the manual dial. However it shows the campai... Maharaj Azhagiah

12:36 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Error when login as a admin with new user group

I have created a new user group and added a user as admin.
When I login to the admin page I got the following erro... Maharaj Azhagiah