GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/30/2014

02:34 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: DID NUMBER FORMAT

Daniel Carneiro do Nascimento wrote:
The Ctrl +v omited somethings... now theres how my [trunkinbound] really is -
... Daniel Carneiro do Nascimento

02:17 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: DID NUMBER FORMAT

same thing..
[trunkinbound]
exten => _X.,1,Set(CALLERID(num):1)
exten => _X.,2,AGI(agi-DID_route.agi)
exten =... Daniel Carneiro do Nascimento

10/29/2014

03:15 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: DID NUMBER FORMAT

[Oct 29 17:14:53] == Using SIP RTP CoS mark 5
[Oct 29 17:14:53] NOTICE[3026]: chan_sip.c:23534 handle_request_invi... Daniel Carneiro do Nascimento

10/28/2014

05:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: DID NUMBER FORMAT

What is the number (DID) format that I need to send from my carrier to the DID number that GoAutodial will understand... Daniel Carneiro do Nascimento

05:04 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: SIP INVITE REJECTED

SOLVED!
It was my problem - after reinstall the server I noticed that by mistake I have setup also the ip of the CAR... Daniel Carneiro do Nascimento

12:58 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: SIP INVITE REJECTED

[root@goautodial asterisk]# tail -f *
==> cdr-csv <==
tail: error reading `cdr-csv': Is a directory
tail: cdr-csv:... Daniel Carneiro do Nascimento

10/27/2014

04:37 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: SIP INVITE REJECTED

Hello,
Ived just installed Goautodial v 3.3 and setup everything as wiki manuals and all.
My carrier is a Centile... Daniel Carneiro do Nascimento