GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/12/2013

05:32 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Transfer call and then what if the caller hangs up

I have checked the above link and even posted my query over there.
I can do the 3-way transfer calling and I can a... Urmi L

07/22/2013

03:30 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: 64 bit iso of version 2.1 or 2.4 ?

Hello,
How can I download go auto dial 2.1 or 2.4 64 bit iso ?
I have tried installing new goautodial version 3... Urmi L

07/15/2013

05:23 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Transfer call and then what if the caller hangs up

Thank you for your reply.
I want the recording after the agent hangup the call. The call is still active with the ... Urmi L

07/12/2013

06:01 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Transfer call and then what if the caller hangs up

Hello,
I have installed GoAutoDial - 3.0 on CentOS release 5.5 system from : http://goautodial.org/projects/goauto... Urmi L

07/11/2013

03:30 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Agent wait time of 2 to 4 minutes

Hello,
I have installed *GoAutoDial - 3.0 on CentOS release 5.5* system from : http://goautodial.org/projects/goa... Urmi L

06/20/2013

09:00 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to re-open DSP device /dev/dsp

Thank you for your reply.
Yes, its simply a warning, but its also giving :... Urmi L

06/18/2013

02:46 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Unable to re-open DSP device /dev/dsp

Hello,
I have install Goautodial 3.0. from the below link :
http://goautodial.org/projects/goautodialce/wiki/64bi... Urmi L