GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

01/24/2019

07:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agent on pause

I realized agent was on pause because I had not pressed the "play button" jo n

07:14 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial not editting asterisk configuration files

I have realised that configuration files are not edited, everything runs in the database and GUI jo n

01/22/2019

07:10 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial not editting asterisk configuration files

are these changes written in any asterisk files? jo n

05:18 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agent on pause

[root@callcenter ~]# screen -ls
There are screens on:
3235.ASTVDadapt (Detached)
30404.ASTVDremote... jo n

01/20/2019

07:03 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Trunks / Carrier not created - GOautodial v4 ISO install

amir mustafa wrote:
> Hi,
>
> after adding sip trunk im getting this error on asterisk Cli. server dial calls but... jo n

06:45 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Goautodial not editting asterisk configuration files

Am trying to setup my goautodial server to connecte to my zycoo gsm gateway using a SIP trunk,
however, when i confi... jo n

06:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Agent on pause

I have installed goautodial using the ISO image, configutred kamailio and rtpengine,
However when i login, the agent... jo n