GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/15/2020

11:16 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Security Recommendations

Hello,
Can anyone advise how to set up iptables, firewalld or fail2ban with goautodial v4?
I'd like to protect ou... Mo Zoubi

08:12 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Manual Calls say DEAD CALL when in fact Live?

Hello,
I finally got everything working on GAD v4.
However, when a manual call is placed - the agent dialer will ... Mo Zoubi

03/26/2019

06:21 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Error in VULTR Installation

Hello,
I am using Vultr and experiencing the same issue using the ISO:... Mo Zoubi

06:11 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Listen and barge don't works

Hi Wittie Manansala,
Thank you very much for your reply.
This works, I am able to resume calls and hear the other... Mo Zoubi

05:55 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound SIP URI / FastAGI failed.

Hi,
No I did not change any of the asterisk files for inbound trunk.
Honestly, I don't think FastAGI is working w... Mo Zoubi

03/21/2019

01:23 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Listen and barge don't works

I was able to get rid of the confbridge warning in asterisk by running the following commands:... Mo Zoubi

12:37 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Listen and barge don't works

Hello,
I understand that the bug has been patched, but it still does not work for me. I already updated to latest g... Mo Zoubi

11:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Problems & Recording permissions

Does anyone know what to do about this?
I rebuilt the server on higher specs:... Mo Zoubi

03/19/2019

12:24 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Problems & Recording permissions

Also, I cannot listen nor barge into live calls from goadmin Mo Zoubi

12:22 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Problems & Recording permissions

... Mo Zoubi