GOautodial Open Source Omni-channel Contact Center Suite

How exactly did you upgrade your system and from what version?

I figured it out, there was an old httpd.conf file in place for some reason. now, I am on to other errors.

1. When selecting either the Phones, Carrier, or Server menu options, I get"
Error Number: 1054

Unknown column 'user_group' in 'field list'

SELECT extension,protocol,server_ip,dialplan_number,voicemail_id,status,active,fullname,messages,old_messages,user_group FROM phones ORDER BY extension;
"
and ofcourse, the table is missing "user_group" as a column. To work around, I simply tried adding a user_group column to my table, but with no luck.

2nd issue, is when I attempt to log into any campaign, I get and error stating "Sorry, you are not allowed to login to this campaign: "Campaign Name""
and that is for every user and campaign.

Any advice on those?

Please see my post above.

I upgraded from GoAutodial CE 2.1 running the upgrade instructions on this web site.

You might have missed a step or two during the upgrade. Or you might be running a lower version than 2.1.

What's the build number of your GOadmin? It's located on the bottom of the admin login page box.

I am having the same issue

Error Number: 1054

Unknown column 'user_group' in 'field list'

SELECT extension,protocol,server_ip,dialplan_number,voicemail_id,status,active,fullname,messages,old_messages,user_group FROM phones ORDER BY extension;
"
and ofcourse, the table is missing "user_group" as a column. To work around, I simply tried adding a user_group column to my table, but with no luck.

i am also upgrading from CE 2.1. is there an update sql script that i can run manually to rectify the issue?

Please help

The needed SQL files are in:

/usr/src/goautodial/sql

You can manually update the MySQL tables by running:

mysql -p filename.sql

The user_group column belongs to goautodial.sql. Let us know how it goes.