GOautodial Open Source Omni-channel Contact Center Suite

Hi,

If your planning to use script to enter and save data or like additional information like textbox or dropdown, its advisable to use custom fields.

Hope below link may help.

https://goautodial.org/projects/goautodialce/wiki/Howto_Add_Custom_Fields_33

Thanks

Thanks for the help, I drew attention to custom fields but did not find how to register the answer options there if for example a drop-down list is selected

Hi,

For the SELECT, MULTI, RADIO and CHECKBOX field types, you must define the option values in this box. You must put a list of comma separated option label and option text here with each option one its own line. The first value should have no spaces in it, and neither values should have any punctuation. For example - credit_card, Credit Card.

And please make sure that you are using the updated version just follow the link below to update the latest version:

https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

Thanks

Jackie Alfonso wrote:

Hi,

For the SELECT, MULTI, RADIO and CHECKBOX field types, you must define the option values in this box. You must put a list of comma separated option label and option text here with each option one its own line. The first value should have no spaces in it, and neither values should have any punctuation. For example - credit_card, Credit Card.

And please make sure that you are using the updated version just follow the link below to update the latest version:

https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

Thanks

Cool, everything worked out, thank you very much, each answer should start on a new line and separated by commas, thanks friend you helped me, there is one more question, can these fields be displayed in the script itself like for example first_name

Cool, everything worked out, thank you very much, each answer should start on a new line and separated by commas, thanks friend you helped me, there is one more question, can these fields be displayed in the script itself like for example first_name

Hi,

Yes it will be displayed as long as the lead file has a data on the first_name field.

Jackie Alfonso wrote:

Cool, everything worked out, thank you very much, each answer should start on a new line and separated by commas, thanks friend you helped me, there is one more question, can these fields be displayed in the script itself like for example first_name

Hi,

Yes it will be displayed as long as the lead file has a data on the first_name field.

Hi, thanks for the help!

Is it possible to put custom fields for reading directly into the script and not the block below?
And is it possible to custom fields for editing directly into the script and not the block below?
if possible tell me how

Please elaborate more you want to achieve.

Thanks

Good afternoon, I want to achieve the following, example, 1) I created a list of "car" in it indicated options for the brands Nissan, Mazda, Porsche, and so on. 2) wrote a script with the text "Good afternoon --A - first_name - B--, which of the car models would you like to ride on --A - Car - B--" I would like for "" - A - Car - B- a list of cars for selection was displayed, and if it is impossible to list, then the ability to display pre-entered data from the custom field "--A - Car - B--" sorry for my terrible English

Hi,

I hope this helps.

Try to use this on the script; Type=DISPLAY; if the data shows then try to use Type=TEXTBOX and input --A--Car--B--

Make sure that your custom fields "Car" has data in it.

Regards,