agent screen and events calendar
Added by David Reedy almost 5 years ago
Can the agent screen also access the calendar (Events) area? or is there a better way to record something like a appointment schedule for a campaign?
Replies (2)
RE: agent screen and events calendar
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Added by Wittie Manansala almost 5 years ago
Hi,
How about using Callback Disposition? but Events area is not included.
Thanks
RE: agent screen and events calendar
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Added by David Reedy almost 5 years ago
I don't think that callback dispo would be ideal for a appointment schedule. other reps wouldn't be able to see if there is a time slot open for that campaign.