After the dialogue, the recording continues and records the agent - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

After the dialogue, the recording continues and records the agent

Added by Sam Hanson about 4 years ago

After the dialogue, the recording continues and records the agent. How to fix? So that the recordings of the dialogue contain only conversations with clients and nothing more

Replies (2)

RE: After the dialogue, the recording continues and records the agent - Added by Wittie Manansala about 4 years ago

Hi,

May we know version your using? If your using GOautodial V4 please make sure its updated, if not please follow the steps posted here https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

Thanks

RE: After the dialogue, the recording continues and records the agent - Added by Sam Hanson about 4 years ago

I am using GOautodial V4. Updates are all installed

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