GOautodial Open Source Omni-channel Contact Center Suite

Hi Amit,

I'm new to this as well. I tried with this settings
1.Campaigns
2.Detail View
3.Dial time out Set to 26 Seconds or you can set the value for how long it should ring!
4.Submit
I tried doing this it worked for me but still you will get the answering machine (100:10) 100 calls & 10 AM.

Onyx Data Solutions wrote:

Hi Amit,

I'm new to this as well. I tried with this settings
1.Campaigns
2.Detail View
3.Dial time out Set to 26 Seconds or you can set the value for how long it should ring!
4.Submit
I tried doing this it worked for me but still you will get the answering machine (100:10) 100 calls & 10 Answering Machine.

Hi,

Please make sure that AMD = Answering Machine Detection is activated on your campaign.

You can try visiting the link below for your reference.
http://www.eflo.net/VICIDIALforum/viewtopic.php?t=9630&sid=864a016b069e842829dbc59575166a61

Thanks!