GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/28/2018

06:13 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Issue with call monitoring and manual dial from dialer in goautodial 3.3

Please see reply below:
> 1. Call monitor option not working
Have you tried check if there are some erros on yo... Jefferson Varias

03:12 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Issue with call monitoring and manual dial from dialer in goautodial 3.3

Please see reply below:
> 1. Call monitor option not working
Have you tried check if there are some erros on yo... Jefferson Varias

05:03 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: RE: Zoiper won't ring

Please post your asterisk cli logs while logging in. Jefferson Varias

05:00 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: RE: Manul calls are going through but the auto dialing is not

You can try checking the following:
1) Manual dial prefix on campaign (Make sure that it is the same with the camp... Jefferson Varias

03:05 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound IVR

You can try the following steps:
1) Create an IVR or CALL MENU
2) Upload an audio file and configure it on your I... Jefferson Varias

03:02 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Leads In Hopper

> I created an outbound campaign, didnt have the time to work with it and the next day all my leads are out of the ho... Jefferson Varias

02:50 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: how insttall goautodial in linux .

You can visit the link below for installing Goautodial from Scratch CentOS 64bit (CentOS 7).
http://www.goautodial... Jefferson Varias

02:35 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Iptables Issue

By default, you just need to comment out rules from the iptables to block all access on a service. Please post your w... Jefferson Varias

02:30 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: goautodial 3 Survey campaign how put a voice file in to customer`s voice mailbox?

Can you confirm if the voice file still not working on voicemail? If the customer does not pickup the call, the serve... Jefferson Varias

02:12 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Delay After DTMF Key is Pressed in Multilevel IVR

Hi Naresh,
Have you tried monitoring the asterisk logs while you press the DTMF? Please post the logs. Jefferson Varias