Feature #6731: Users Page - Version4 - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

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Feature #6731

closed

Users Page

Added by Alexander Jim Abenoja almost 6 years ago. Updated over 5 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Demian Biscocho

Category:

Target version:

GOautodial APIs (goAPI) - 2.0

Start date:

06/11/2018

Due date:

07/20/2018

% Done:

90%

Estimated time:

16.00 h

Description

Users
Add
Edit
Delete
View All
View Specific
Check Existing

Phones
Add
Edit
Delete
View All
View Specific
Check Existing

Files

Download all files

ADD-Agent1.png (30.9 KB) ADD-Agent1.png	ADD	Wittie Manansala, 07/25/2018 07:40 PM
ADD-Agent2.png (17.8 KB) ADD-Agent2.png	EDIT	Wittie Manansala, 07/25/2018 07:40 PM
add-wittie006.png (30.1 KB) add-wittie006.png		Wittie Manansala, 07/26/2018 04:11 PM
add-wittie006_1.png (17.6 KB) add-wittie006_1.png		Wittie Manansala, 07/26/2018 04:11 PM

History
Notes
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Updated by Demian Biscocho almost 6 years ago

Status changed from New to In Progress
Assignee set to Chris Lomuntad
Target version set to 2.0
% Done changed from 0 to 40

Chris,

You know what to do. Hehehe!

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Updated by Chris Lomuntad almost 6 years ago

Dems,

Ano gagawin dito?

Cheers,
Chris

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Updated by Demian Biscocho almost 6 years ago

Yung add new user/phone wizard paki-ayos please.

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Updated by Demian Biscocho almost 6 years ago

Assignee changed from Chris Lomuntad to Demian Biscocho
% Done changed from 40 to 70

CRUD (create, read, update and delete) users now works (with webRTC enabled). Working on CRUD for the phones (webRTC disabled).

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Updated by Demian Biscocho almost 6 years ago

Status changed from In Progress to Feedback
Assignee changed from Demian Biscocho to Wittie Manansala
% Done changed from 70 to 100

Please test and confirm if all good.

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Updated by Wittie Manansala almost 6 years ago

Assignee changed from Wittie Manansala to Demian Biscocho

Team,

FYI please:

Test Results:

Users (test agent = wittie03)
1. Add - WORKING

2. Edit - PENDING
Voicemail- hindi nagsasave
Hotkeys- Pag sinet mo sa ACTIVE at ni-edit mo ule to INACTIVE, naka-ACTIVE pa din.
Agent Transfers - hindi nagsasave
Closer Default Blended - hindi nagsasave
Agent Call Manual - hindi nagsasave
Scheduled Callbacks - hindi nagsasave
Agent-Only Callbacks - hindi nagsasave
Allow API Access- hindi nagsasave (baka pwede na ntin hide to)
Agent Choose Ingroup - hindi nagsasave

Delete - WORKING
View All - WORKING
View Specific -WORKING
Check Existing - WORKING

Phones (Test Phone- 0710201800)
Add - WORKING
Edit - WORKING
Delete -WORKING
View All - WORKING
View Specific - WORKING
Check Existing - WORKING

Thanks

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Updated by Lois Borce almost 6 years ago

(nag create ako new user lois01)
Voicemail- di pa dn nag sa save
Hotkeys- Pag sinet mo sa ACTIVE at ni-edit mo ule to INACTIVE, naka-ACTIVE pa din. di pa dn ma toggle after clicking update
Agent Transfers - hindi nagsasave - still No go.
Closer Default Blended - hindi nagsasave- still No go.
Agent Call Manual - hindi nagsasave - still No go.
Scheduled Callbacks - hindi nagsasave - still No go.
Agent-Only Callbacks - hindi nagsasave - still No go.
Allow API Access- hindi nagsasave - still No go.
Agent Choose Ingroup - hindi nagsasave - still No go.

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Updated by Demian Biscocho almost 6 years ago

Due date set to 07/20/2018
Assignee changed from Demian Biscocho to Regie Irupang
% Done changed from 100 to 90
Estimated time set to 16.00 h

Posted updates on our Git repo. Please burn test.

Pending task: emergency logout for user.

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Updated by Regie Irupang almost 6 years ago

Boss Dems and Team,

(nag create ako new user gie001)
Voicemail- Working
Hotkeys- Working
Agent Transfers - Working
Closer Default Blended - Working
Agent Call Manual - Working
Scheduled Callbacks - Working
Agent-Only Callbacks - Working
Allow API Access- hindi nagsasave - Working
Agent Choose Ingroup - hindi nagsasave - Working

Thank You.

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#10