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Bug #7813
closed
no data displayed when switching from export call report to other reports
Status:
Closed
Priority:
High
Assignee:
Category:
Bugs
Target version:
Start date:
12/18/2019
Due date:
12/24/2019
% Done:
100%
Estimated time:
Description
Hi,
Switching report types from Export Call Report to Agent time detail will give a "no data" error and does not display the table for the selected report. Steps taken are;
1. Go to Call Reports > Reports and GO Analytics.
2. Select date range Dec 16, 2019 12am to Dec 16 2019 11:59pm
3. Select Export Call Report on the report TYPE dropdown
5. Change report type to Agent Time Detail
Files
| exportcallreportnodata.jpg (122 KB) exportcallreportnodata.jpg | |||
| agenttimedetailnodata.jpg (85.3 KB) agenttimedetailnodata.jpg | |||
| nero.png (46.6 KB) nero.png |
Updated by Wittie Manansala over 5 years ago
- Due date set to 12/24/2019
- Assignee changed from Wittie Manansala to Thom Bernarth Patacsil
Hi Thom,
Please check.
Thanks
Updated by Thom Bernarth Patacsil over 5 years ago
- Status changed from New to In Progress
Updated by Thom Bernarth Patacsil over 5 years ago
- Status changed from In Progress to Feedback
- % Done changed from 0 to 100
Updated by Thom Bernarth Patacsil over 5 years ago
The error was caused by the campaign dropdown field not showing up after changing the filter type to export call report.
Updated by 
Updated by Thom Bernarth Patacsil over 5 years ago
- Status changed from Feedback to Closed
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