GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/05/2016

09:18 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to write frame to channel problem

It Appeard to be the Database Issue.
Try running repair command and reboot.
Regards
Roy ContactCentre24x7 cc24x7.blogspot.in

09:16 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: I AM FACING DOES NOT VALID EXTENSION ERROR

Can you please post your Account Entry and DialPlan present in Carrier Section?
Regards
Roy ContactCentre24x7 cc24x7.blogspot.in

09:15 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: configuration carrier for france

exten => _7X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _7X.,n,Dial(SIP/${EXTEN:5}@VOIP,55,o)
exten => _7X.,n,H... ContactCentre24x7 cc24x7.blogspot.in

12/04/2015

07:36 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: I can pay to setup Goautodial 3.3

Email me @ [email protected] ContactCentre24x7 cc24x7.blogspot.in

07:13 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual dialing works fine but outband Autodial not working at all

SIP CONFIG:
[CommPeak]
disallow=all
type=peer
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=inv... ContactCentre24x7 cc24x7.blogspot.in

12/18/2013

05:20 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: This campaign has 0 leads in the queue (dial hopper)

Have u checked on the Local Call Time: in Campaigns set it to 24 hours. ContactCentre24x7 cc24x7.blogspot.in

05:18 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Music During Call wait in Queue in INBOUND

How to put a custom music to be played when customers are in queue in INBOUND
Thanks
Roy ContactCentre24x7 cc24x7.blogspot.in

11/21/2013

07:06 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: inbound setup

You need a PRI card or a GSM Gateway for India, and for Australia simply take a DID Number ContactCentre24x7 cc24x7.blogspot.in

11/19/2013

11:54 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Asterisk 1.8 and asterisk 11 in GoAutoDial 3.0

Thanks for the reply.
When I use 1.8 it show 5 screen when I type screen -list, any suggestion. ContactCentre24x7 cc24x7.blogspot.in

11/18/2013

02:40 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Dialler support UK Required

essar roy wrote:
> We provide support to various US and UK Clients. Please contact SkypeID: contactcentre24x7@gmail.... ContactCentre24x7 cc24x7.blogspot.in